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1
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- Liam Walsh
- Sarah Hiley
- Single Homeless Project
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2
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3
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- Working with people with Substance issues
- Chaotic, hard to engage client group
- Challenging behaviour
- Creative and flexible approaches
- Clear drugs policy
- Targeted referral sources
- Active part in the wider agenda
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4
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- A belief that all individuals have a right to quality services that meet
their needs.
- A positive attitude to housing people with high need and challenging
behaviours
- A willingness to work with residents towards gaining greater control
both of their drug use and other aspects of their lives.
- A wish to actively assist residents to reduce the harm associated with
chaotic and destructive drug use both on themselves and others
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5
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- Individual key work for each client
- Up to date and regularly reviewed Support plans and Risk assessments
- Support plans client focused and client led
- Informal approaches v’s formal approach
- Holistic approach
- Joint working with other agencies
- User involvement consultation on the ground
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6
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- Visitors
- Activities to fund habit ( eg Begging, burglary and sex working)
- Source of money for personal service charges
- How to keep everyone happy
- Bullying and intimidation
- Slow rate of change- hard to know where to begin
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7
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- Staffing issues
- Poly- drug use services/joint working
- Funding
- Community responsibility
- Avoiding eviction
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8
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- Staffing issues
- Competency based framework
- Training and development
- Terms and conditions
- Creative approaches to recruitment
- Poly- drug use services/joint working
- Pilot schemes/ setting up protocols
- Putting problems on the agenda
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9
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- Funding
- Making the case of the cost of not providing this service
- Looking for alternative funding sources
- Community responsibility
- Have to be involved in local strategies and initiatives
- Attend Local forums
- How to avoid eviction
- Flexible solutions for dealing with difficult behaviour
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10
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- Our views
- Need for service
- Not be afraid of drugs
- Build from today
- Let’s all do it
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